Support is available for the following topics:

• installation
• configuration
• troubleshooting
• customization
• extension solutions
• development of custom requirements

If you decide to order the yearly support for 15% of the list price, the following options are included with this fee:

• remote installation support (i.e. via internet/SSH or ISDN remote PPP session)
• configuration and optimization
• troubleshooting and error locating
• all software updates included
• OS4XBox: in case of hardware failure free express delivery of exchange hardware

For any open questions, please use the contact form.